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Refund Policy

At Treeup, we cannot provide refunds. This does not mean we are happy with having an unhappy customer. We are always working with customers to find a solution to that we are both happy with. We do this to protect our business and ensure customers satisfaction.

Please contact our sales team at orders@treeup.ca and include your order ID in the subject or in the email for further information.

Thank you for your continual support of Treeup.