At Treeup, we cannot provide refunds. This does not mean we are happy with having an unhappy customer. We are always working with customers to find a solution to that we are both happy with. We do this to protect our business and ensure customers satisfaction.
Please contact our sales team at firstname.lastname@example.org and include your order ID in the subject or in the email for further information.
Thank you for your continual support of Treeup.